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Dynamics 365 Official MCP Server

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Dynamics 365 CRM and business application platform. Replace {your_D365_environment_URL} with your organization's Dynamics 365 environment URL after installation.

What is Dynamics 365?

Dynamics 365 is a productivity and collaboration platform that dynamics 365 crm and business application comprehensive platform. replace {your_d365_environment_url} with your organization's dynamics 365 environment url after installation.. The official Dynamics 365 MCP server enables AI agents to seamlessly interact with Dynamics 365's platform, allowing developers to leverage AI capabilities within their existing workflows and automate complex tasks that would otherwise require manual intervention.

This official MCP server is maintained and verified by Dynamics 365, ensuring reliability, security, and up-to-date functionality. Unlike community-maintained servers, this official integration provides long-term support, comprehensive documentation, and direct vendor assistance. The server is hosted on dynamics.microsoft.com, guaranteeing secure and reliable access to Dynamics 365's services.

Whether you're building AI-powered applications, automating workflows, or enhancing your development tools, the Dynamics 365 MCP server provides a standardized way to connect AI agents with Dynamics 365's extensive platform capabilities. This integration enables natural language interactions with Dynamics 365, making it easier than ever to leverage Dynamics 365's features through AI assistants like Claude, ChatGPT, and Cursor.

Installation Instructions

Installation Instructions
Add Dynamics 365 to your MCP-compatible client
https://{your_D365_environment_URL}/mcp
Cursor logoCursor Instructions
1

Go to Settings → Cursor Settings

2

Click "Add new global MCP Server"

3

Paste the MCP configuration into mcp.json and restart

Install with Cursor

Or manually add to your mcp.json:

{ "mcpServers": { "dynamics-365": { "url": "https://{your_D365_environment_URL}/mcp" } } }

Dynamics 365 MCP Server Capabilities

The official Dynamics 365 MCP server enables AI agents to:

  • Access and manage Dynamics 365 data and resources
  • Automate workflows and repetitive tasks
  • Create and update records, tasks, or projects
  • Query and search Dynamics 365 content using natural language
  • Integrate Dynamics 365 capabilities into AI agent conversations

These capabilities make it easy for AI agents to work with Dynamics 365 as part of a larger automation strategy, enabling seamless integration between AI assistants and your existing tools.

Available Tools

The Dynamics 365 MCP server provides 5 tools for AI agents to interact with the platform. Use the search below to find specific tools.

Tool NameDescription
click_controlClick a control on a Dynamics 365 F&O form (button, link, etc.) to trigger actions
close_formClose the current or a specified form in the ERP session
get_form_dataRetrieve data from the current or specified form for reading and filtering
navigate_erpNavigate through Dynamics 365 F&O menus and forms to reach a target screen; supports customizations and ISV solutions
open_formOpen a form by navigating through the Dynamics 365 F&O application menu and forms

Last updated: January 29, 2026 at 12:00 PM

Common Use Cases

Automated Task Management

Create, update, and manage tasks in Dynamics 365 using natural language. Let AI agents handle project organization and task assignment.

Content Creation and Updates

Generate and update Dynamics 365 content through AI conversations. Create documents, update records, and manage information effortlessly.

Workflow Automation

Automate repetitive Dynamics 365 workflows. Let AI agents handle routine operations while you focus on high-value work.

Frequently Asked Questions

How do I get a Dynamics 365 API key?

Visit https://dynamics.microsoft.com, create an account, and generate an API key from your dashboard. Most tools offer a free tier to get started, making it easy to begin using the Dynamics 365 MCP server.

Is this the official Dynamics 365 MCP server?

Yes, this MCP server is officially provided and maintained by Dynamics 365. The endpoint https://{your_D365_environment_URL}/mcp is hosted on their official domain dynamics.microsoft.com, ensuring reliability and security.

What permissions does Dynamics 365 MCP need?

The Dynamics 365 MCP server requires appropriate API credentials and permissions based on the operations you want to perform. Check the documentation for specific permission requirements.

Can I use Dynamics 365 MCP with multiple clients?

Yes, you can configure the same MCP server across Cursor, Claude Desktop, Cline, and other MCP-compatible clients simultaneously. Each client maintains its own configuration.

Is Dynamics 365 MCP server free?

The MCP server itself is free to use, but you may need a Dynamics 365 account and API access, which may have its own pricing tiers. Check https://dynamics.microsoft.com for current pricing information.

What can Dynamics 365 MCP server do?

The Dynamics 365 MCP server enables AI agents to manage tasks, projects, and workflows. Dynamics 365 CRM and business application platform. Replace {your_D365_environment_URL} with your organization's Dynamics 365 environment URL after installation. This allows you to interact with Dynamics 365's platform through natural language commands in your AI assistant.

Troubleshooting

Connection Failed

Ensure your API key is correctly configured and your network allows outbound connections to dynamics.microsoft.com. Verify that the MCP endpoint URL https://{your_D365_environment_URL}/mcp is accessible from your network.

Authentication Error

Verify your API key is valid and has not expired. Generate a new key from https://dynamics.microsoft.com if needed. Make sure you're using the correct authentication method as specified in the documentation.

Server Not Responding

Check Dynamics 365's status page for any ongoing incidents. Try restarting your MCP client and verify that the server endpoint is correct. If issues persist, consult the official documentation or support channels.

Related MCP Servers

Explore other official MCP servers that work well with Dynamics 365:

Ramp corporate card and expense management platform for businesses
Grafbase GraphQL backend platform for building modern applications
Notion is a collaboration and productivity tool

About Model Context Protocol

The Model Context Protocol (MCP) is an open standard that enables AI models to securely connect to external APIs, tools, and data sources. This official MCP server from Dynamics 365 provides standardized access to their services, allowing AI agents to interact with Dynamics 365's platform seamlessly.

To manage all your MCP servers in one place, use Apigene's MCP Gateway, which provides centralized management, security, and governance for all your MCP server connections.

Learn more about MCP in our complete guide or browse our FAQ for common questions.

Server Information

Domain

dynamics.microsoft.com

MCP Endpoint

https://{your_D365_environment_URL}/mcp