Privacy Policy
Effective Date: February 6, 2026
This Privacy Policy describes how APIGene ("we," "our," or "us") collects, uses, and discloses your personal information in connection with the use of our services, website, and any other interaction you may have with us. This Privacy Policy is meant to be read together with our Terms of Service. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username, password, and other registration information.
- Communication Information: Information you provide when you contact us with inquiries or for customer support.
- Google and Third-Party Login: If you sign in with Google or another third-party provider, we receive from that provider information such as your name, email address, and profile information, as permitted by your consent with that provider. We use this data only to provide and improve our services and do not use it for advertising or sell it to third parties.
Usage Information
We may collect the following usage information:
- Device Information: Information about the devices you use to access our services, including IP address, browser type, operating system, and device identifiers.
- Activity Information: Information about your activity on our website, such as pages viewed, links clicked, and search queries.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interaction with our website and services. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving Services: To provide, operate, maintain, and improve our services and website.
- Personalization: To personalize your experience and to deliver content and product offerings relevant to your interests.
- Communication: To communicate with you, including responding to your inquiries, providing customer support, and sending updates, promotions, and marketing communications.
- Analytics: To monitor and analyze trends, usage, and activities in connection with our services.
- Compliance and Protection: To comply with legal obligations, resolve disputes, and enforce our agreements.
We limit our use of data received from Google (and other third-party sign-in providers) to providing or improving our application's functionality. We do not use such data for advertising, selling to data brokers, or other purposes unrelated to our services.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process, such as a court order or subpoena.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We do not transfer or disclose Google user data (or other third-party login data) to third parties except as needed to provide our services (e.g., to service providers who process it on our behalf) or as required by law. When you use "Sign in with Google," Google processes your sign-in; Google's privacy policy applies to that authentication. We also use service providers for hosting, email delivery, and analytics, under contracts that protect your data.
4. International Transfer
Your personal information may be processed and stored in the United States or other countries where we or our service providers operate. When we transfer data from the EEA, UK, or other regions with restricted transfers, we use appropriate safeguards (such as standard contractual clauses or adequacy decisions) where required by applicable law.
5. Data Security
We implement reasonable security measures, including technical and organizational safeguards, to protect the confidentiality, integrity, and availability of your personal information (including data received from Google or other sign-in providers). However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention and Deletion
We retain your personal information for as long as needed to provide our services and as required by law. You may request deletion of your personal information (including data we received from Google or other sign-in providers) by contacting us at info@apigene.ai. We will delete or anonymize your data in accordance with your request and applicable law. When the retention period for a given type of data expires, we delete or destroy it in accordance with our internal policies.
7. Your Choices and Rights
You have the following choices regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us.
- Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.
If you are in the European Economic Area, UK, or a jurisdiction with similar laws, you may also have the right to object to or restrict certain processing, to request data portability, and to withdraw consent where processing is based on consent. You have the right to lodge a complaint with a data protection supervisory authority in your jurisdiction. We encourage you to contact us first at info@apigene.ai so we can address your concerns.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided an email address) or by posting a notice on our website prior to the effective date of the changes. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
APIGene
Email: info@apigene.ai
Thank you for trusting APIGene with your personal information.
This Privacy Policy was last updated on February 6, 2026.